October 9, 2025 – Mark L. Karno & Associates, LLC (“Mark L. Karno & Associates”) has become aware of a data security incident that may have impacted personal information belonging to certain individuals. Mark L. Karno & Associates is not aware of any evidence to suggest that any information has been misused.
On September 17, 2024, Mark L. Karno & Associates discovered suspicious activity potentially related to an employee email account. Upon discovery, Mark L. Karno & Associates took swift action to secure its email system and network. Mark L. Karno & Associates then immediately began working with third-party computer specialists to investigate the full nature and scope of the incident. Based on the investigation, it was determined that one employee email account was subject to unauthorized access. As a result, together with third-party specialists, Mark L. Karno & Associates began a comprehensive and time-consuming review of the impacted account to determine the type of information contained therein and to whom that information related.
Following the comprehensive and time-intensive analysis, on August 7, 2025, Mark L. Karno & Associates determined that information contained in the affected email account may have included personally identifiable information (“PII”). The type of information contained within the affected data may include a first and last name, in combination with one or more of the following: Social Security number, driver’s license or state identification number, account number, payment card number in combination with an expiration date, passport number, medical diagnosis or treatment information, health insurance information, username or email in combination with a password, and/or biometric data.
At this time, Mark L. Karno & Associates is not aware of any evidence to suggest that any information has been fraudulently misused. However, in an abundance of caution, Mark L. Karno & Associates is notifying potentially impacted individuals of this incident. Although Mark L. Karno & Associates has no reason to believe any individual’s information has been or will be misused as a result of this incident, individuals are nonetheless encouraged to monitor their account statements for suspicious activity and to detect errors.
Mark L. Karno & Associates has established a toll-free number to answer questions about the incident and to address related concerns. The number to call is 1-833-788-9712 during 8 a.m. to 8 p.m. Central Time, Monday through Friday, excluding U.S. holidays.
Mark L. Karno & Associates takes the privacy and security of the information in its care seriously, and sincerely regrets any worry or inconvenience this incident may have caused.
What steps can I take to protect my private information?
• If you detect suspicious activity on any of your accounts, you should promptly notify the financial institution or company with which the account is maintained. You should also report any fraudulent activity or any suspected incidents of identity theft to law enforcement.
• You may obtain a copy of your credit report at no cost from each of the three nationwide credit reporting agencies. To do so, visit www.annualcreditreport.com or call toll free at 1-877-322-8228. Contact information for the three agencies appears at the bottom of this page.
• You can take steps recommended by the Federal Trade Commission to protect yourself from identify theft. The FTC’s website offers helpful information at www.ftc.gov/idtheft.
How do I obtain a copy of my credit report?
You can obtain a copy of your credit report, free of charge, directly from each of the three nationwide credit reporting agencies once every twelve (12) months. To do so, please visit www.annualcreditreport.com or call toll free at 1-877-322-8228. Contact information for the three agencies is included in the notification letter and is also listed at the bottom of this page.
How do I put a fraud alert on my account?
A fraud alert informs creditors of possible fraudulent activity within your report and requests that creditors contact you prior to establishing any accounts in your name. To place a fraud alert on your credit report, contact Equifax, Experian or TransUnion and follow the Fraud Victims instructions. To place a fraud alert on your credit accounts, contact your financial institution or credit provider. Contact information for the three nationwide credit reporting agencies is listed below.
Contact information for the three nationwide credit reporting agencies is as follows:
TransUnion
1-800-680-7289
www.transunion.com
TransUnion Fraud Alert
P.O. Box 2000
Chester, PA 19016-2000
TransUnion Credit Freeze
P.O. Box 160
Woodlyn, PA 19094
Experian
1-888-397-3742
www.experian.com
Experian Fraud Alert
P.O. Box 9554
Allen, TX 75013
Experian Credit Freeze
P.O. Box 9554
Allen, TX 75013
Equifax
1-888-298-0045
www.equifax.com
Equifax Fraud Alert
P.O. Box 105069
Atlanta, GA 30348-5069
Equifax Credit Freeze
P.O. Box 105788
Atlanta, GA 30348-5788
Additional Information
You can further educate yourself regarding identity theft, fraud alerts, credit freezes, and the steps you can take to protect your personal information by contacting the credit reporting bureaus, the Federal Trade Commission (FTC), or your state Attorney General. The FTC also encourages those who discover that their information has been misused to file a complaint with them. The FTC may be reached at 600 Pennsylvania Ave. NW, Washington, D.C. 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261.
You have the right to file a police report if you ever experience identity theft or fraud. Please note that in order to file a report with law enforcement for identity theft, you will likely need to provide some proof that you have been a victim. Instances of known or suspected identity theft should also be reported to law enforcement, your state Attorney General, and the FTC. This notice has not been delayed by law enforcement.